Your Entire Operation at a Glance
Monitor active conversations, track agent performance, and view real-time revenue metrics from a single, unified command center.
Why you need Centralized Overview Dashboard
Supercharge your team's productivity and scale your business faster.
Real-Time Metrics
See live stats on open chats, resolution times, and team performance instantly.
Revenue Tracking
Connect your sales data to see exactly how much revenue WhatsApp is driving.
Agent Productivity
Monitor individual agent workloads and reassign chats to balance the queue.
Core Capabilities
Customizable Widgets
Real-time Data Refresh
Exportable Reports
Goal Tracking
Agent Leaderboards
Revenue Attribution
Conversation Heatmaps
SLA Breach Alerts
Explore More Features
Discover other powerful tools in the NGTech WCRM suite to grow your business.
Shared Team Inbox
Stop fighting over a single WhatsApp phone. Equip your sales and support teams with a unified, multiplayer sha...
No-Code Chatbot Builder
Deploy intelligent chatbots that work 24/7. Answer common questions, qualify leads, and route complex issues t...
Workflow Automation
Build automated Drip Campaigns, abandoned cart reminders, and meeting follow-ups that run while you sleep....