Manage WhatsApp Together
Stop fighting over a single WhatsApp phone. Equip your sales and support teams with a unified, multiplayer shared inbox built for scale.
Why you need Shared Team Inbox
Supercharge your team's productivity and scale your business faster.
Multi-Agent Collaboration
Assign chats to specific agents or departments. Use private internal notes to discuss queries before replying to the customer.
Collision Detection
See when another agent is typing so you never send duplicate replies to the same customer.
Universal Inbox
Manage WhatsApp, Instagram, and Facebook Messenger conversations from a single, unified interface.
Core Capabilities
Private Internal Notes
Agent Analytics & Load Balancing
Custom SLA Rules & Alerts
Chat Tagging & Categorization
Collision Detection
Saved Quick Replies (Canned Responses)
Auto-Assignment Routing Rules
Multi-Device Support
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