Official Documentation

Get your Meta Certified WhatsApp API

A complete guide on the prerequisites and steps required to secure your official WhatsApp Business API integration.

Why use the Official Meta API?

Unlike unofficial bulk senders, the official Meta API guarantees that your number will not be banned for standard usage. It also unlocks the "Green Tick" verification badge capability and enables highly interactive message types like action buttons and lists.

1Prerequisites & Requirements

Before applying, ensure you have the following ready:

Verified Business Manager

Your business must be verified in the Facebook Business Manager using official registration documents.

A Fresh Phone Number

The number cannot be currently active on the standard WhatsApp Consumer or WhatsApp Business mobile app.

Business Website

A functional website representing your business, matching the details in your business registration documents.

Credit Card

A valid payment method attached to your Meta Business Manager to pay Meta's conversation charges.

2The Application Steps

1

Delete Existing App

If the number is already on the WhatsApp app, go to Settings > Account > Delete Account. Uninstalling is not enough.

2

Embedded Signup

Through the NGTech WCRM dashboard, navigate to Settings > WhatsApp and click "Connect WhatsApp" to open the Meta popup.

3

Create WABA

During the popup flow, create a new WhatsApp Business Account (WABA) and assign a display name related to your business.

4

Meta Verification

Your number will be "Unverified" (250 msgs/day limit). Complete Meta Business Verification to remove this limit.

3Conversation Pricing Model

Meta charges per 24-hour conversation window, not per individual message. NGTech WCRM does not markup these prices.

Marketing

Promotional offers, announcements, and newsletters to drive sales.

Utility

Specific order updates, account alerts, and post-purchase notifications.

Authentication

One-Time Passwords (OTPs) and account recovery codes.

Service

User-initiated conversations, usually for customer support inquiries.

Need help getting verified?

Our onboarding team has helped hundreds of businesses navigate the Meta verification process. We're here to guide you step-by-step.

Contact Support
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